Client: Thread
Objective: Inform
Platform: Conferences & Trade Shows

Still using traditional tickets? A call comes in, a ticket is created, the client asks 'what's the status?' But our IT forgot to enter a time input, resulting in a poor service experience. Tickets aren't ideal when it comes to communication. Thread enables you to create magic for your clients, through integrated chat on Desktop, Teams, and Slack. Thread automates recurring tasks, like time tracking, using AI. And syncs all of this with your PSA. A win-win.